Shelter Director Sought for Former Best Western

Commonwealth Care Alliance (CCA) posted a job to lead operations at the shelter (formerly the Best Western Hotel) on Upper Union Street. Care to apply or just curious? More details here.

From the posted Job Description...
Why This Role is Important to Us

"CCA partners with the Commonwealth of Massachusetts to provide supportive temporary emergency shelter to families under the Executive Office of Housing and Livable Communities' Emergency Assistance program. Our shelter program is part of the Commonwealth's response to a rapidly growing number of unhoused families, including thousands of families migrating from Haiti due to natural disasters and civil unrest, whose primary language is Haitian Creole. CCA and our partners provide linguistically and culturally appropriate case management and nurse triage support, connecting families with services such as insurance, health care, nutrition assistance, schools, daycare, immigration legal aid, as well as pathways to work and housing navigation.

"The Site Manager, Family Emergency Shelters, oversees a shelter operating at a hotel location, providing direct supervision for Assistant Site Managers (CCA employees) and indirect supervision for contracted vendor staff supporting the shelter program. The Site Manager is responsible for the oversight of all daily operations of case management, housing and employment navigation, customer service, nursing, conflict resolution, escalation management, and public safety. The Site Manager will manage daily relationships with hotels/shelter facilities, community partners, and schools, and coordinate with CCA's family shelter central leadership team to ensure standardization of onboarding and training, data management, and performance outcomes."

[For more details, follow the link at the top of this posting.]